This website is operated by Sovasi sia. On this site, the terms “we,” “our,” and “us” refer to Sovasi sia provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting this site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Sale,” “Terms and Conditions of Sale and Use,” “Conditions”), including any additional terms, conditions, and policies referenced herein and/or accessible via hyperlink. These Terms apply to all users of this site, including but not limited to users who browse the site, are sellers, customers, merchants, and/or contributors of content.
Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services offered therein. If these Terms are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.
All new features and tools added to this store in the future will also be subject to these Terms. You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
ARTICLE 1 — USE OF OUR ONLINE STORE
By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state, or province of residence and that you have given us your consent to allow any minor under your care to use this website.
The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
Any violation or breach of these Terms will result in the immediate termination of your access to the Service.
ARTICLE 2 — GENERAL CONDITIONS
We reserve the right to refuse access to our services to any individual at any time, for any reason.
You understand that your content (excluding your credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or use of the Service, or any access to the Service or contacts on the website through which the Service is provided, without our prior express written permission.
The headings used in this agreement are included for convenience purposes only and will not limit or affect these Terms
ARTICLE 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete, or up to date. The content of this site is provided for informational purposes only and should not be relied upon as your sole source of information for making decisions, without consulting more accurate, complete, and updated sources of information beforehand. If you choose to rely on the content presented on this site, you do so at your own risk.
This site may contain certain historical information. Such historical information, by its nature, is not current and is provided for informational purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – CHANGES TO THE SERVICE AND PRICES
The prices of our products may be changed without notice.
We reserve the right to modify or discontinue the Service at any time (including any part or content of the Service) without notice and at our discretion.
We shall not be liable to you or any third party for any price changes, suspension, or interruption of the Service.
ARTICLE 5 – PRODUCTS
Some products may be exclusively available online on our website. These products may be available in limited quantities and may only be eligible for returns or exchanges in accordance with our return policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear on our store. However, we cannot guarantee that the display of colors on your computer screen will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service presented on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other merchandise you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected.
We have a good amount of products. If any products you have placed in your order are out of stock, we will contact you to inform you of any additional delays, possible options, or refund for the products that cannot be processed in your order.
Sovasi sia cannot guarantee that the products sold are identical to the photos presented on this website.
Sovasi sia is committed to honoring the price displayed on this website.
Gift cards are sold as final sale and are not eligible for any refunds.
ARTICLE 6 – ORDER PROCESSING
Orders are processed within 3 business days. Business days are Monday through Friday, excluding holidays. If additional time is required, we will contact you as soon as possible.
ARTICLE 7 – SHIPPING AND RATES
Our parcels are shipped via Canada Post. All orders are shipped from our workshop in Quebec. Therefore, the delivery time depends on the option you choose during your purchase, and it is the responsibility of Canada Post to honor the specified delivery times.
You will also receive the tracking number for your order by email once it is shipped. You can track it on the Canada Post website.
The shipping fees depend on three factors: the weight of the package, your postal code, and the chosen delivery option with Canada Post. As such, the shipping fees vary based on these elements.
We offer free delivery within Quebec and elsewhere in Canada for all orders of $200.00 and above, before taxes.
International shipping fees are determined based on the total weight of the ordered items. Customs fees, taxes, or other charges may apply. All of these fees are the buyer’s responsibility.
Conditions for all deliveries: Sovasi sia is not responsible for any unusual delivery delays caused by the carrier. The buyer is responsible for providing an accurate delivery address. Sovasi sia is not responsible for unclaimed packages within the prescribed time limit at the postal counter mentioned by Canada Post in the event of your absence during delivery.
ARTICLE 8 – PAYMENT, TAXES, AND INVOICING
Payments are made using the secure Square transaction system, through credit cards (Visa, MasterCard, American Express, Discover, JCB), or via the secure PayPal payment site. As bank data is processed by our providers, it is not stored on our servers. Therefore, we cannot be held responsible for theft or fraudulent use of your credit card or PayPal account when making a purchase on our platform.
In consideration for the environment, we do not print invoices, and your copy will be sent to you via email. If you wish to receive a paper copy, please add a note during your order.
All prices displayed on the Sovasi sia website are in Canadian dollars and exclude taxes. Taxes will be added when you proceed to checkout, based on your postal code. In Quebec, the GST and QST apply. In the rest of Canada, local taxes apply. No tax is charged for orders outside of Canada. However, customs fees, taxes, or other charges may apply. All of these fees are the buyer’s responsibility.
ARTICLE 9 – RETURN POLICY
Since some products sold on our online store cannot be returned for hygiene reasons (e.g., bed sheets, duvet covers, etc.), each return or exchange request will be handled on a case-by-case basis. We invite you to contact us within seven days of receiving your purchase.
If a product was damaged during transportation, you must contact us within 48 hours via email with a photo and the attached invoice. An agreement may be reached between DecroHom and the customer. However, Sovasi sia does not guarantee that an agreement will be made.
If, by mistake, we have sent you the wrong product, please contact us at info@Guangzhou.ca. We will send you the correct item at no additional cost. If we are out of stock for that product, we will add a credit note to your account.
ARTICLE 10 – ORDER CANCELLATION AND MODIFICATION
All orders are final sales and cannot be canceled or modified.
ARTICLE 11 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed through or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting you via email and/or the billing address or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by merchants, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
For further details, please refer to Article 9: Return Policy
ARTICLE 12 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no monitoring, control, or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no legal liability arising from or related to the use of these optional third-party tools.
If you choose to use the optional tools offered on the site, you do so at your own risk and discretion, and you should review the terms under which these tools are provided by the respective third-party suppliers.
We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to our general terms and conditions of sale and use
ARTICLE 13 – THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties.
Links from third parties on this site may redirect you to third-party websites that are not affiliated with us. We are not obligated to review or evaluate the content or accuracy of these sites, and we do not warrant or assume any responsibility for any content, website, product, service, or other material accessible on or from these third-party sites.
We are not liable for any damages or harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with these third-party websites. Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding the products of these third parties should be directed to those respective third parties.
ARTICLE 14 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you submit specific content (e.g., for participating in contests) or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, “comments”), you grant us the right, at any time, and without restriction, to edit, copy, publish, distribute, translate, and otherwise use in any media any comments you send to us. We are not obligated to (1) maintain the confidentiality of the comments, (2) compensate anyone for any comments provided, or (3) respond to comments.
We may, but have no obligation to, monitor, modify, or remove content that we believe, in our sole discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that infringes any intellectual property or these general terms and conditions of sale and use.
You agree to write comments that do not violate the rights of third parties, including copyright, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any illegal, defamatory, offensive, or obscene content and will not contain any computer viruses or other malicious software that could affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone you are not, or try to mislead us and/or third parties as to the origin of your comments. You are fully responsible for all comments you post and their accuracy. We assume no liability and disclaim any responsibility for any comments you or any third party post
ARTICLE 15 – PERSONAL INFORMATION
ARTICLE 16 – ERRORS, INACCURACIES, AND OMISSIONS
There may be occasional information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate at any time without prior notice (including after you have submitted your order).
We are under no obligation to update, modify, or clarify information in the Service or on any associated website, including but not limited to pricing information, except as required by law. No specified update or refresh date in the Service or on any associated website should be taken to indicate that all information in the Service or on any associated website has been modified or updated.
ARTICLE 17 – PROHIBITED USES
In addition to the prohibitions stated in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regional ordinance or any international, federal, provincial, or state law, rule, or regulation; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will compromise the functionality or operation of the Service or any related website, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape the web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
ARTICLE 18 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Sovasi sia, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, savings, data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or product procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
ARTICLE 19 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Sovasi sia, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
ARTICLE 20 – SEVERABILITY
In the event that any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision may still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, such severance shall not affect the validity and enforceability of the remaining provisions.
ARTICLE 21 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms shall apply unless and until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole discretion, we determine that you fail, or if we suspect that you have failed, to comply with the terms of these Terms of Service, we may also terminate this agreement at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination (inclusive), and/or we may deny you access to our Services (or any part thereof).
ARTICLE 22 – ENTIRE AGREEMENT
Any failure on our part to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service or any other policies or operating rules we publish on this site or in relation to the Service constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede all prior and contemporaneous communications, proposals, and agreements, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
ARTICLE 23 – APPLICABLE LAW
These Terms of Service, along with any separate agreement through which we provide you with services, shall be governed by and construed in accordance with the laws of Quebec, judicial district of Kamouraska Rivière-du-Loup.
ARTICLE 24 – CHANGES TO TERMS AND CONDITIONS OF SALE AND USE
You can consult the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to regularly check our website for any changes. Your continued use of, or access to, our website following the posting of any changes to these Terms constitutes acceptance of those modifications.
ARTICLE 25 – CONTACT INFORMATION
Questions regarding the terms and conditions of sale and use should be sent to us.
Company number: Reg N°50203520741 Sarlotes iela 18A – 3 Riga, LV-1001 Latvia